[lady-turbo-wrx]

Since you lovely people seem to know many things perhaps you could help me with a problem i have...

I live in a HA house,and yesterday lunchtime my Boiler stopped working so i have no heating,,, i called Swale heating who told me it would be Saturday,but have been told that since my week old Granddaughter lives with us we should have had a priority callout,like the elderly and Disabled,some have said within 4 hours,i rang swale back,and they told me it would be before midnight.... But nothing.. and boy was it cold last night.... minus 3 outside

Can anybody tell me who was right within 4 hours? or can Swale keep me waiting even though i have a newborn here...

Thanks Trace x