That sounds just rediculous. I recognise (and fully agree) that benefits need to be addressed, as they can't increase at inflation while hard working peoples salaries don't increase at all. But as you say, they know all this information already so surely its possible to automate the process.
Is the £50k limit based your set salary, or a reflection of total earnings through PAYE in one financial year? (what if bonuses, overtime etc tip you over the edge?)
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