Quote:
Originally Posted by Bolesroor
Ian, when booking what did you stipulate to keep the cars on the lower deck?
Cheers  |
Quote:
Originally Posted by BIG"E"
I am waiting on the reply from a sent email.
|
I asked the question: my car is quite low to the ground and it will not go up the ramp to the upper deck because the front of my car will hit the ramp. How can I ensure I travel on the lower deck to avoid any damage to my vehicle?
Useful Tip from Euro Tunnel !!!
I have just received the following e-mail:
Thank you for your Email,
You can make the bookings online but you will need to choose the option 'car with roof box / bikes'. You won't be charged any extra, it is to ensure that you are booked on the single deck carriage.
We also recommend that you all use the manual check-in lanes as you can explain to the staff member why you are booked as a high vehicle.
If we can be of any further assistance please do not hesitate to contact us again.
Kind regards Ben.
Sales Support Team
Eurotunnel Le Shuttle