Ok so after many phone calls and some people from the catalogue telling me I can't send it back as it's a electrical item and some saying its fine, I finally spoke to someone higher up and told them I will be sending the piece of sh*t back, fine she said they have arranged a courier to collect it Monday! I went into game and bought one today with killzone! got to say I am impressed. Gonna go out tomorrow and see what other games I can grab, anyone got any recommendations apart from cod ghosts as I've got that on ps3 and xbox.
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