This is the status update that PPP sent me earlier, looks like they had some trouble and must have been a good few sites down!!
System Status
Welcome to our system status page. This page is updated with any planned maintenance or current system issues.
Please check this page before contacting customer services.
Current System Status
Power outage
Wed, 10 Feb 2016 15:05:44 +0000
We suffered a brief interruption in power during works in one of our data centre halls. This has now been restored and all servers are coming back online. We will provide further updates as work progresses every 20 minutes
Wed, 10 Feb 2016 15:50:00 +0000
While a top priority is to keep your websites and services online, our highest priority is the safety of our engineers. When working with equipment such as UPS (massive battery arrays), generators, switching equipment and multiple sources from the mains, we ensure our team are safe. In this case, a voltage sensor was due for replacement, we had switched over to bypass this unit, however for a reason yet unknown a safety warning was triggered which resulted in the shut down of power for about 9 minutes. The full reason is yet unknown, we have our expert data centre team, as well as the equipment providers, working to understand this fully. Right now we can assure you that power is flowing to the data centre as it should be.
Wed, 10 Feb 2016 16:01:00 +0000
Currently our priority is to restore service to infrastructure servers, this is in progress now and will allow us to being work restoring service to the shared platform.
Wed, 10 Feb 2016 16:07:00 +0000
Infrastructure servers are now showing as fully online. Work ongoing on the shared platform and the current ETA for restoration of service is 17:00
Wed, 10 Feb 2016 16:14:00 +0000
Hybrid VPS servers are now being powered on. A tentative ETA for restoration of hybrid servers is 17:30
Wed, 10 Feb 2016 16:38:00 +0000
VPS KVM host servers are now being powered on. Guests are still currently unavailable
Wed, 10 Feb 2016 17:08 +0000
Premium hosting front end webservers are now coming online. Databases are currently still powered down
Wed, 10 Feb 2016 17:37 +0000
Premium hosting database servers are now being powered on.
Planned System Maintenance
There is currently no planned maintenance.
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