Thankfully I don't have to deal with HMRC much but when I do they always seem to cock thing up.
Last year they invoiced me for payment of the Child Benefit Charge after I completed a SA, despite the fact I requested it be collected by PAYE.
They then proceed to collect both 2014-2015 'actual' and 2015-2016 'estimated' charge through 2016-2017 PAYE. Despite the fact I had selected on the SA to only collect monies owed and leave any estimation to the following year when 'actuals' are known.
After a letter (could not get through on the phone) they adjusted the PAYE to only collect 1 years worth of charge.
Being the good citizen that I am (I'm sure there are many people who's earning fit within the Child Benefit Charge zone that are not completing SA), I complete the SA for 2015-2016 prior to Christmas. Only to receive a codification notice today that has clearly taken the figures from 2014-2015 and ignored my SA for 2015-2016.
Do they really think a person earns exactly the same, to the penny every year ??????
My experience of HMRC and SA submission currently runs at about an 80% failure rate based on about 5 submissions over 10 years. I feel sorry for those that have to deal with this shower on a regular basis.
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