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Originally Posted by Steve_PPP
Nice... fair enough, mistakes happen sometimes. It's how they deal with it that makes the difference between a good company and a bad one
Not many garages would spot something on a forum and proactively phone a customer with an apology and and offer like that
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Quote:
Originally Posted by Frenchie
Agree,really good of them.Most people know my opinion re SMD and Brent, best service I have ever found and wouldn't use anyone else. Even travelled over from France to have some mods fitted to my new STi
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Fully agreed with the above comments, this is why I use Brent. He's good at what he does, he loves what he does and always treats the customers car like his own. I will never use anyone else.
Speaking of which, just got home after picking the car up from SMD. I've had Tein S Tech lowering springs fitted and full geometry set up carried out, along with a road test.
Much better! Handles really well and looks really mean, I like.
Now I just need a new set of wheels
Brent sorted me out with 50% off the labour as promised, he also resecured my intercooler and put brand new hose clips on the silicone collar. Once again, showing why we use him.