Feel for them as it wasn't the owner behaving like this and ultimately it's him/them that are going to suffer. All it takes is one knob to work for you, especially in the automotive industry and even more in the digital age and you're done for. I probably wouldn't have used them due to location and having SMD just up the road from me (ish) but personally, I wouldn't let this put me off. If it was the owner on the other hand, very different story.
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Smiles Per Gallon >>>>>>>> Miles Per Gallon
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